Topic: Extremely slow WME tools (Read 18354 times)

vadbag · « **on:** March 19, 2006, 02:46:33 AM »

Hello!

I experience some problems with WME. Suddenly it started to work wery slow. It takes ages to open a project or a scene or a sprite, but two days ago everything was OK. There are no any errors in the log, but something is wrong. I tried to reinstall the program, but it didn't change anything. I thought, that the problem might be with my project only, but when I tried to open the demo project it was again taking about 20-30 seconds to open it.

It would be great if Mnemonic could help me.
Thanx!

EDITED: Just one more thing. When I try to run the game in project manager it also takes a lot of time to open the initial settings window. When I compiled the game (which was very quick

) and tried to run it the same thing - the settings wndow takes very long to appear. I have a previously compiled version of the game, and it starts without any slowness...

Something changed in the WME today, but I don't know what it was.

Mnemonic · « **Reply #1 on:** March 19, 2006, 09:16:32 AM »

-did you make any configuration changes (new drivers, DirectX, Windows Update)?
-do you have any anti-virus/anti-spyware software running in the background?
-if you compile the game and run it directly from Windows (NOT from ProjectMan), is it slow too?
-does it make a difference if you enable/disable the "Require 3D acceleration" property in ProjectMan?
-did you try running the project on another computer?
-what WME version, Windows version, video card are you using?
-do other games run ok? did you try running dxdiag to check for any driver/DirectX related problems?

odnorf · « **Reply #2 on:** March 19, 2006, 10:45:21 AM »

Do you have any other 3d app running in the background? Like a MacOS-like dock panel? From my experience this is causing serious slowness problems to wme.

vadbag · « **Reply #3 on:** March 19, 2006, 12:19:26 PM »

I'll answer in order you asked:

-yes I had a Windows Update, but I think the problem started before that.

-I have an anti-virus running, but it was always there with no problems before.
-Yes, the compiled game is slow too. It's not the game itself, but the settings window. Once it appears, everything else is OK.
-there's no difference if I enable/disable 3D acceleration.
-No I didn't, I might try.
-WME version - 1.52, Windows version - XP Home edition SP2, video card - ATI MOBILITY RADEON X600 SE
-other games run ok. I'll have a look at dxdiag as well.

To odnorf: No other 3d application running.

My point is, that it worked perfectly, on the same configuration, but the day before yesterday Istarted to have this problem, although I don't remember changing anything in OS nor system.

Thank you, for your reply.

Mnemonic · « **Reply #4 on:** March 19, 2006, 12:24:17 PM »

The only thing WME is doing prior to displaying the settings window is querying available hardware, so it appears to be driver/DirectX issue.
The same goes for the tools when opening a new file.

vadbag · « **Reply #5 on:** March 19, 2006, 12:25:52 PM »

You are right! Just found this line in logs:

"Fatal: error querying available hardware. Exiting."

What is your suggestion on overcoming this problem?

Thanx!

Mnemonic · « **Reply #6 on:** March 19, 2006, 12:29:49 PM »

Actually this message is displayed if you cancel the settings window, so don't panic.

12:27: Device selection cancelled by user
12:27: Fatal: error querying available hardware. Exiting.

Anyway, I recommend checking dxdiag, and then reinstalling DirectX and/or video card drivers.

vadbag · « **Reply #7 on:** March 19, 2006, 12:32:29 PM »

Thank you! I'll try that!

vadbag · « **Reply #8 on:** March 19, 2006, 01:36:20 PM »

Yet, it's very strange, because the game that I compiled one week ago still starts quickly. I updated DirectX, but it didn't make any difference. I think that WME queryes for some hardware which it didn't ask before...

The Project Joe demo also works well. Thus, my system seems to be all right. But the problem still exists. $:-\$

Help!

Mnemonic · « **Reply #9 on:** March 19, 2006, 01:45:54 PM »

It's doesn't make much sense. It would be nice if you could confirm the issue can be replicated on another computer and create some minimalistic example I could test myself.

vadbag · « **Reply #10 on:** March 19, 2006, 02:18:22 PM »

Do you mean, an example of the problematic one? Do you need it compiled?

vadbag · « **Reply #11 on:** March 19, 2006, 02:39:06 PM »

And there is a slight problem

The game is in Russian. Is it OK?

Mnemonic · « **Reply #12 on:** March 19, 2006, 03:10:43 PM »

No, it's not a problem, I just need to test if I'm able to replicate the issue. And, yes, please send the example compiled, including the exe.

Mnemonic · « **Reply #13 on:** March 19, 2006, 05:48:01 PM »

Well it works ok on my computer..

odnorf · « **Reply #14 on:** March 19, 2006, 05:56:04 PM »

Mnemonic have already asked before but... do you remember if you have updated any drivers, especially graphics card and/or soundcard? And do you have a software firewall?

I'm asking because I had a similar problem in the past. A newer set of drivers for my graphics card wanted to contact the windows site to check if they were certified and because they were blocked by my firewall, wme had to wait for the connection to time out and thus it was starting very very slow. I hope it makes sense.

vadbag · « **Reply #15 on:** March 19, 2006, 06:06:50 PM »

Quote

do you remember if you have updated any drivers

No, don't think so.

Quote

do you have a software firewall

Yes, I do, but I had it all the time... And WME was working all right. Moreover, what is really strange, that I have this problem only with the newly compiled games, whereas the old ones work OK.

vadbag · « **Reply #16 on:** March 19, 2006, 06:08:58 PM »

Do you think disabling the firewall might solve the problem? Or any other suggestions?

odnorf · « **Reply #17 on:** March 19, 2006, 06:13:23 PM »

Quote from: vadbag on March 19, 2006, 06:08:58 PM

Do you think disabling the firewall might solve the problem? Or any other suggestions?

Since you haven't updated any drivers I don't think it's a case like mine.

Mnemonic · « **Reply #18 on:** March 19, 2006, 06:19:26 PM »

But if I were you, I'd try disabling the firewall to see if it helps. It could be the old games were allowed to connect, while the new ones still trying to.. Other than that, I can't see why they should act differently.

vadbag · « **Reply #19 on:** March 19, 2006, 06:28:24 PM »

Thanks all for your suggestions!
However, nothing seem to solve this.

In dxdiag I've got this: The file rdwm1046.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

That's the only problem in directX, but may it be the reason?

And actually, odnorf, I remember installing Audio Editor Gold. Maybe it brought with it some new drivers.

Not sure what to do...

Any ideas?

odnorf · « **Reply #20 on:** March 19, 2006, 07:48:05 PM »

I think we can rule out the firewall/drivers problem. But, just in case, can you see any activity in the firewalls' log when you run a compiled game?

vadbag · « **Reply #21 on:** March 19, 2006, 08:49:22 PM »

Sorry, I'm not very experienced in these programs. I use McAffe and Ad-watch products. And windows firewall. Where can I find their logs?
Thanx!

vadbag · « **Reply #22 on:** March 19, 2006, 08:56:20 PM »

I found the log

and tried to run the game. Received just this stuff:
2006-03-19 19:54:55 DROP UDP 42.84.183.6 255.255.255.255 68 67 328 - - - - - - - RECEIVE
2006-03-19 19:54:59 DROP UDP 42.84.183.6 255.255.255.255 68 67 328 - - - - - - - RECEIVE
2006-03-19 19:55:07 DROP UDP 42.60.13.14 255.255.255.255 68 67 328 - - - - - - - RECEIVE
2006-03-19 19:55:10 OPEN TCP 42.84.183.6 131.107.115.28 3503 80 - - - - - - - - -
2006-03-19 19:55:10 DROP UDP 42.60.13.14 255.255.255.255 68 67 328 - - - - - - - RECEIVE
2006-03-19 19:55:14 DROP UDP 42.71.1.10 255.255.255.255 68 67 328 - - - - - - - RECEIVE
2006-03-19 19:55:16 DROP UDP 42.237.141.82 255.255.255.255 68 67 328 - - - - - - - RECEIVE
2006-03-19 19:55:17 DROP UDP 42.71.1.10 255.255.255.255 68 67 328 - - - - - - - RECEIVE
2006-03-19 19:55:18 CLOSE TCP 42.84.183.6 131.107.115.28 3503 80 - - - - - - - - -
2006-03-19 19:55:19 DROP UDP 42.237.141.82 255.255.255.255 68 67 328 - - - - - - - RECEIVE

Which looks like just opening/closing the folders.

vadbag · « **Reply #23 on:** March 20, 2006, 01:34:52 PM »

Hello?? Where is everybody?

metamorphium · « **Reply #24 on:** March 20, 2006, 02:25:33 PM »

well, DROP means that the packet is dropped so that's probably the reason.

vadbag · « **Reply #25 on:** March 20, 2006, 02:52:38 PM »

Well, might be... What is my action in this case?

Thank you.

odnorf · « **Reply #26 on:** March 20, 2006, 04:28:00 PM »

Try to disable your firewall. (Like right click on the tray icon -> exit or in any other way your firewall allows you to do so).
And then run wme to see if you still have this problem.

vadbag · « **Reply #27 on:** March 21, 2006, 02:01:58 PM »

Hmmm....
Nothing seems to help.

But thank you, that you don't leave me one my own with this problem!

metamorphium · « **Reply #28 on:** March 21, 2006, 04:16:24 PM »

Maybe you should check again for spyware, virii etc. Also look at the task manager if there are no
too hungry processes running. I know I have really similar behavior in my office thanks to ATI card there,
but the computer there is weird anyway.

DukeS · « **Reply #29 on:** March 21, 2006, 04:40:17 PM »

Or maybe it is time for you to reinstall windows? I do this from six months to one year...

This helps in most cases

Mnemonic · « **Reply #30 on:** March 21, 2006, 07:52:09 PM »

One more thing, could you please post here a piece of wme.log, so that we can see the logged times of the startup steps? There should be obvious which step exactly causes the delay (enumerating DirectDraw devices, Direct3D devices, DirectSound devices etc.).

vadbag · « **Reply #31 on:** March 22, 2006, 02:19:41 AM »

I think, it might be the problem of the scene editor, since I got wme_crash.txt saying:

---------------------------------------------------------
---------- WME crash report: 16-03-2006, 21:22 ----------
---------------------------------------------------------
SceneEdit.exe caused a EXCEPTION_ACCESS_VIOLATION in module SceneEdit.exe at 001B:0044F431
EAX=00000001 EBX=00000000 ECX=0109F3F8 EDX=00000000 ESI=010943E0
EDI=00000000 EBP=00000000 ESP=0012EBF0 EIP=0044F431 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
Stack trace:
(null)

Also when I open the scene editor it doesn't always appear on the Taskbar, moreover if I open a scene, and without changing anything try to close it, the Scene Editor asks whether I want to save changes

.

here is my wme.log just in case:

01:18: ********** DEBUG LOG OPENED 22-03-2006 (Release Build) *****************
01:18: Wintermute Engine ver 1.5.2, Compiled on Oct 9 2005, 18:45:22
01:18: Platform: Windows XP Service Pack 2 (Build 2600)
01:18: DirectX version: 9.0
01:18: BugslayerUtil.dll is bound
01:18:
01:18: Scanning packages...
01:18: Registered 0 files in 0 package(s)
01:18: Initializing scripting engine...
01:18: Script compiler 'dcscomp.dll' bound successfuly
01:18: Loading plugins...
01:18: wme_sample_pixel.dll
01:18: wme_snow.dll
01:18: Loading string table...
01:18: 29 strings loaded
01:18: Enumerating Direct3D devices...
01:18: Enumerating DirectDraw devices...
01:18: Enumerating DirectSound devices...
01:18: Available video devices:
01:18: ATI MOBILITY RADEON X600 SE (accelerated)
01:18: ATI MOBILITY RADEON X600 SE (non accelerated)
01:18: Available audio devices:
01:18: Primary Sound Driver
01:18: EDIROL UA-25
01:18: MME EDIROL UA-25 Out (emulated)
01:18: Realtek AC97 Audio
01:18: [без зв

Mnemonic · « **Reply #32 on:** March 22, 2006, 10:04:29 AM »

No, I don't think it's SceneEdit. SceneEdit wouldn't affect running the game at all. Also, the log shows the game init did everything in one minute, so it doesn't help either.
I'm out of ideas

metamorphium · « **Reply #33 on:** March 22, 2006, 10:08:20 AM »

Quote from: Mnemonic on March 22, 2006, 10:04:29 AM

No, I don't think it's SceneEdit. SceneEdit wouldn't affect running the game at all. Also, the log shows the game init did everything in one minute, so it doesn't help either.
I'm out of ideas

This is only partially true. If I open two scenes (eg. two scene edit instances) the fps of the game drops to half. But it's not of course
the problem vadbag is experiencing.

vadbag · « **Reply #34 on:** March 22, 2006, 12:26:09 PM »

Just one more thing. I turned on Hardware acceleration in ProjetMan and SceneEdit, and now they open quite quickly (3-4 seconds), however, the setting windows still takes about 20-30 seconds to apear, which involves ProjectMan not responding.

And just one more thing I'd like to ask Mnemonik, which is not related to this problem, but still worries me. My actor sometimes walks slower sometimes faster, in other words with variable speed. Is it normal, or it's because my sprites are too big, or something else?

Thanx!

Mnemonic · « **Reply #35 on:** March 22, 2006, 04:10:47 PM »

The walking speed changes according to actor's scale. There are no other changes.

vadbag · « **Reply #36 on:** March 23, 2006, 12:20:59 AM »

Thank you, Mnemonic!
What I mean is when my actor walks (on the same scale) he sometimes walks slower, which looks like the fps getting lower for some time. However, the FPS is stable. This problem is only experienced in accelerated mode. May the both problems be a result of using ATI video card?
Thanx.

Mnemonic · « **Reply #37 on:** March 24, 2006, 02:05:25 PM »

Well it's strange. As long as the FPS is stable, there shouldn't be any slowdowns.. I suppose it's completely random? No obvious causes, no disk activity in the background, virus scanners, Google desktop search, something like that?

vadbag · « **Reply #38 on:** March 25, 2006, 08:50:01 AM »

Quote

I suppose it's completely random?

Looks like it.

Quote

No obvious causes, no disk activity in the background, virus scanners, Google desktop search,

Quite possible that something works in the backgound, I'll check.

Thanx!

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Author Topic: Extremely slow WME tools (Read 18354 times)