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Author Topic: SceneEdit crash  (Read 28063 times)

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anarchist

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SceneEdit crash
« on: May 21, 2016, 05:28:04 PM »
This problem started lately. I recently updated my gpu drivers to latest version.

When I open SceneEdit, the SceneEdit window appears fine and I can click around and do some work. But after some seconds, the window crashes. I have tried installing v1.10 but the problem persists.

Windows event log:
Code: [Select]
Log Name:      Application
Source:        Application Error
Date:          2016-05-21 19:06:01
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      CA-PC
Description:
Faulting application name: SceneEdit.exe, version: 1.10.1.0, time stamp: 0x50081787
Faulting module name: COMCTL32.dll, version: 5.82.9600.17810, time stamp: 0x553afcee
Exception code: 0xc0000005
Fault offset: 0x0002d160
Faulting process id: 0xd14
Faulting application start time: 0x01d1b37aa8e6741d
Faulting application path: C:\Program Files (x86)\WME DevKit\SceneEdit.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_7c5b6194aa0716f1\COMCTL32.dll
Report Id: e8f8a603-1f6d-11e6-85b5-1c6f652d7aea
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-21T16:06:01.000000000Z" />
    <EventRecordID>106675</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CA-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>SceneEdit.exe</Data>
    <Data>1.10.1.0</Data>
    <Data>50081787</Data>
    <Data>COMCTL32.dll</Data>
    <Data>5.82.9600.17810</Data>
    <Data>553afcee</Data>
    <Data>c0000005</Data>
    <Data>0002d160</Data>
    <Data>d14</Data>
    <Data>01d1b37aa8e6741d</Data>
    <Data>C:\Program Files (x86)\WME DevKit\SceneEdit.exe</Data>
    <Data>C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_7c5b6194aa0716f1\COMCTL32.dll</Data>
    <Data>e8f8a603-1f6d-11e6-85b5-1c6f652d7aea</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

The log from SceneEdit does not appear to have recorded the error:
Code: [Select]
19:05: ********** DEBUG LOG OPENED 21-05-2016 (Release Build) *****************
19:05: Wintermute Engine ver 1.10.1beta, Compiled on Jul 19 2012, 16:18:06
19:05: Platform: Windows XP or higher  (Build 9200)
19:05: DirectX version: 9.0
19:05:
19:05: Scanning packages...
19:05:   Registered 0 files in 0 package(s)
19:05: Initializing scripting engine...
19:05:   Script compiler bound successfuly
19:05: Loading plugins...
19:05:   wme_sample_pixel.dll
19:05:   wme_snow.dll
19:05: Scanning packages...
19:05:   Registered 0 files in 0 package(s)
19:05: Enumerating Direct3D devices...
19:05: Enumerating DirectSound devices...
19:05: Game aspect ratio:    -1.#IND00
19:05: Monitor aspect ratio: 1.777778
19:05: Game aspect ratio is the same as monitor aspect ratio.
19:05: Backup resolution:  0 x 0
19:05:
19:05: Available video devices:
19:05:   AMD Radeon HD 5800 Series (accelerated)
19:05:     Driver: aticfx32.dll 8.17.10.1404
19:05:     Monitor: 0
19:05: Available audio devices:
19:05:   Primary Sound Driver
19:05:   Speakers (Realtek High Definition Audio)
19:05:   Realtek Digital Output(RCA) (Realtek High Definition Audio)
19:05:   Realtek Digital Output (Realtek High Definition Audio)
19:05:   /syseng0019/[no sound]
19:05: Auto selecting devices for windowed mode:
19:05:   Video: AMD Radeon HD 5800 Series (accelerated)
19:05:          Windowed:yes  Colors:16bit  T&L:no  Multisample:0
19:05:   Audio: Primary Sound Driver
19:05: Maximum texture size: 16384x16384
19:05: ----- Open file: 'F:\Job\Games\DrDoyle\scenes\scenes\WhitehavenHallExterior\WhitehavenHallExterior.scene' -----
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Mnemonic

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Re: SceneEdit crash
« Reply #1 on: May 21, 2016, 06:16:42 PM »
It crashes in comctl32.dll, which is a windows component (common controls). I did some googling and people recommend running the consistency check, using the command line command:

Code: [Select]
sfc /scannow
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anarchist

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Re: SceneEdit crash
« Reply #2 on: May 21, 2016, 10:25:39 PM »
I run the command. It took some time to finish:

Code: [Select]
C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

But it made not difference.
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anarchist

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Re: SceneEdit crash
« Reply #3 on: May 22, 2016, 03:36:17 PM »
I was running Windows 8.1. I have just upgraded to Windows 10 and get the same problem (I removed and reinstalled WME):

Code: [Select]
Log Name:      Application
Source:        Application Error
Date:          2016-05-22 17:33:35
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      CA-PC
Description:
Faulting application name: RuntimeBroker.exe, version: 10.0.10586.0, time stamp: 0x5632d7e0
Faulting module name: Windows.Internal.Shell.Broker.dll, version: 10.0.10586.218, time stamp: 0x56ff3976
Exception code: 0xc0000005
Fault offset: 0x000000000003bdea
Faulting process id: 0x13f0
Faulting application start time: 0x01d1b435e1a2051d
Faulting application path: C:\Windows\System32\RuntimeBroker.exe
Faulting module path: C:\WINDOWS\system32\Windows.Internal.Shell.Broker.dll
Report Id: 0bfb9341-61ed-41e7-8279-6f36e1ac3210
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-22T14:33:35.017791700Z" />
    <EventRecordID>394</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CA-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>RuntimeBroker.exe</Data>
    <Data>10.0.10586.0</Data>
    <Data>5632d7e0</Data>
    <Data>Windows.Internal.Shell.Broker.dll</Data>
    <Data>10.0.10586.218</Data>
    <Data>56ff3976</Data>
    <Data>c0000005</Data>
    <Data>000000000003bdea</Data>
    <Data>13f0</Data>
    <Data>01d1b435e1a2051d</Data>
    <Data>C:\Windows\System32\RuntimeBroker.exe</Data>
    <Data>C:\WINDOWS\system32\Windows.Internal.Shell.Broker.dll</Data>
    <Data>0bfb9341-61ed-41e7-8279-6f36e1ac3210</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Code: [Select]
Log Name:      Application
Source:        Windows Error Reporting
Date:          2016-05-22 17:33:36
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      CA-PC
Description:
Fault bucket 120450993616, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: RuntimeBroker.exe
P2: 10.0.10586.0
P3: 5632d7e0
P4: Windows.Internal.Shell.Broker.dll
P5: 10.0.10586.218
P6: 56ff3976
P7: c0000005
P8: 000000000003bdea
P9:
P10:

Attached files:
C:\Users\C\AppData\Local\Temp\WER44E9.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RuntimeBroker.ex_cbaf8a6c2a45956268b1a999c78ba86fc7443a_d4ed13af_23f14883

Analysis symbol:
Rechecking for solution: 0
Report Id: 0bfb9341-61ed-41e7-8279-6f36e1ac3210
Report Status: 0
Hashed bucket: 003eea5ead4b683876c3fcd5e0d05bdf
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-22T14:33:36.064071500Z" />
    <EventRecordID>395</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CA-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>120450993616</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>RuntimeBroker.exe</Data>
    <Data>10.0.10586.0</Data>
    <Data>5632d7e0</Data>
    <Data>Windows.Internal.Shell.Broker.dll</Data>
    <Data>10.0.10586.218</Data>
    <Data>56ff3976</Data>
    <Data>c0000005</Data>
    <Data>000000000003bdea</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\C\AppData\Local\Temp\WER44E9.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RuntimeBroker.ex_cbaf8a6c2a45956268b1a999c78ba86fc7443a_d4ed13af_23f14883</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>0bfb9341-61ed-41e7-8279-6f36e1ac3210</Data>
    <Data>0</Data>
    <Data>003eea5ead4b683876c3fcd5e0d05bdf</Data>
  </EventData>
</Event>
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anarchist

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Re: SceneEdit crash
« Reply #4 on: May 22, 2016, 09:59:21 PM »
Problem solved.

I found out that RuntimeBroker.exe is related to Windows security. So I run WME as Admin and the problem was fixed. Thanks for your time Mnemonic.
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